Privacy Policy

PRIVACY POLICY
Effective Date: 12/24

This Privacy Policy (“Policy”) describes how Malick Brothers Exteriors (“Company,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information obtained through our website located at malickbrothersexteriors.com (“Website”), phone inquiries, or other methods of contact. By accessing or using our Website and services, you agree to the terms of this Policy.

  1. DEFINITIONS
    1.1 “Personal Information” means information that identifies, relates to, describes, or could reasonably be linked with a particular individual, including name, email address, phone number, physical address, or details about a property.

  2. INFORMATION WE COLLECT
    2.1 Contact Information
    We collect personal details such as name, email address, phone number, and property address when you submit forms through our Website or contact us by phone or email.
    2.2 Property Details
    We may also collect information about the property on which you’d like us to perform services (e.g., the type of work requested, property specifications).
    2.3 Automatic Data Collection
    We use Google Analytics, Google Ads conversion tags, and Facebook Pixel on our Website to gather information about site usage and measure the effectiveness of our advertising campaigns. These third-party tools may collect data regarding your IP address, browser type, referring/exit pages, and timestamps. We do not knowingly utilize other cookies or tracking technologies beyond these standard analytics and advertising pixels.

  3. HOW WE USE YOUR INFORMATION
    3.1 Service Provision
    We use your Personal Information to respond to inquiries, schedule consultations, and provide the services you request.
    3.2 Communication
    We may use your email address or phone number to send you updates, quotes, or information about our services.
    3.3 Advertising and Analytics
    Data collected via Google Analytics, Google Ads tags, and Facebook Pixel is used to analyze site traffic, track conversions, and optimize our marketing campaigns.
    3.4 Retention Period
    We retain the Personal Information we collect for up to one (1) year, after which it is securely deleted or anonymized.

  4. DATA SHARING AND DISCLOSURE
    4.1 Third Parties
    We do not sell, rent, or share your Personal Information with third parties or subcontractors for any reason.
    4.2 Legal Obligations
    We may disclose Personal Information if required to do so by law or in response to a valid request by public authorities.

  5. DATA STORAGE AND SECURITY
    5.1 Security Measures
    We employ Secure Sockets Layer (SSL) encryption on our Website to protect data transmissions. We also maintain reasonable administrative, technical, and physical safeguards designed to protect your Personal Information against unauthorized access or misuse.
    5.2 No Guarantee
    While we strive to safeguard your Personal Information, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

  6. USER RIGHTS AND CHOICES
    6.1 Marketing Emails
    You may opt out of marketing or promotional emails at any time by contacting us at info@malickbrothersexteriors.com or following the unsubscribe link in the email.
    6.2 Access, Update, or Deletion
    We do not currently offer a direct method for users to update or delete their Personal Information. If you have concerns about your data, please contact us to discuss possible solutions.

  7. MINORS
    We do not knowingly collect or solicit Personal Information from children under the age of 13, and our services are not directed at children. If you believe we have inadvertently collected information from a minor, please contact us so that we can delete the data.

  8. INTERNATIONAL AND STATE-SPECIFIC PRIVACY LAWS
    We are not currently subject to the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). However, we strive to handle all Personal Information in accordance with generally accepted privacy standards.

  9. POLICY UPDATES
    We do not offer specific notifications for Privacy Policy updates. The effective date at the top of this Policy reflects the last revision date. By continuing to use our Website and services, you acknowledge and agree to the updated terms.

  10. CONTACT INFORMATION
    If you have any questions about this Privacy Policy or wish to discuss concerns about your Personal Information, please contact us using the following details:

Malick Brothers Exteriors
3778 California Ave
Pittsburgh, PA 15212
Phone: (412) 616-0191
Email: info@malickbrothersexteriors.com

  1. ACCEPTANCE OF THIS POLICY
    By using our Website or engaging our services, you confirm that you have read and understood this Privacy Policy. If you do not agree with the terms, please discontinue use of our Website and services.