Homeowners in the North Hills of Pittsburgh know this truth all too well: your roof is not just important, it is essential. Between wind storms, ice buildup and seasonal rain, roofs in Western Pennsylvania take more abuse than most. When it comes time for repairs or a full replacement, the stakes are high. Poor workmanship can lead to years of problems and thousands in unexpected repairs.
So how do you know who to trust? Reviews are a good place to start, but they are only useful if you know how to read them. In this guide we look at how roofing contractor reviews work in Pittsburgh, how Malick Brothers stacks up against other well known local companies, and what to check before you sign anything. If you want the short version, our list of the best roofers in Pittsburgh lays out the same companies side by side.
How Malick Brothers Compares to Other Pittsburgh Roofers
When researching roofing companies in the North Hills, a handful of names come up again and again. Each has built a reputation for professionalism, craftsmanship and reliability, but each has different strengths, and the difference is often in the details. Here is how we see the field, starting with ourselves. We are plainly not a neutral party, so we have stuck to facts you can check.
1. Malick Brothers Exteriors
We are a family owned roofing company founded in 2022 by Ryan Malick. Our shop is at 500 Perry Highway in West View, and most of our crews live in the same North Hills neighborhoods we work in. What sets us apart?
- Local experience: Our crews know the specific problems of North Hills homes, from steep slopes and aging decking to wind and storm damage. Recent jobs include full roof replacements in Allison Park, Ross Township, Bellevue, Ben Avon, Emsworth, Squirrel Hill and West View.
- Attention to detail: We do not just swap shingles. On a replacement we look at attic ventilation, flashing and the deck underneath so the new roof lasts.
- Manufacturer backed warranties: We are an AtlasPro+ Platinum Select contractor, which lets us offer the Atlas 50 year warranty on complete Atlas roof systems. We are also MuleHide certified for EPDM rubber, two ply low slope systems and silicone coatings on flat and commercial roofs.
- Credentials you can verify: BBB accredited with an A+ rating since 2022 and registered as a Pennsylvania home improvement contractor, PA174918.
- Personal service: No high pressure sales. We take the time to explain the options, and the owner or a project manager is on every job.
On Google we hold a 4.9 rating across more than 350 Google reviews, and we reply to almost every one. The things reviewers mention most are professionalism, fast response to leaks and storm damage, communication during the job, cleanup and fair pricing. You can read more about our approach in our guide to the top roofing companies in the North Hills of Pittsburgh.
2. Buccos Roofing
Buccos Roofing is a well known Pittsburgh name that advertises quick project timelines and competitive pricing. They offer both metal and asphalt roofing along with some exterior siding work, which makes them a common choice for homeowners who want a fast replacement after a storm.
3. Doing It Right Roofing
Doing It Right Roofing, Siding, and Remodeling LLC holds GAF Master Elite certification, which allows them to offer GAF's higher tier warranties on shingle systems. They also advertise attic insulation and ventilation upgrades, so they are worth a look if you want to improve energy efficiency along with the roof.
4. Legacy Remodeling
Legacy Remodeling covers a wide range of exterior work, including windows and siding, and is known for flexible financing. For homeowners who want to package a roof with other exterior updates, Legacy is a reasonable option to price out.
5. McClellands Contracting and Roofing
McClellands Contracting and Roofing is a local company that advertises help with insurance claims and a project manager assigned to each job. If your roof work is tied to a storm damage claim, that is a useful service to ask about.
How to Read Roofing Contractor Reviews in Pittsburgh
A star rating on its own tells you very little. A company with 30 reviews and a 5.0 and a company with 400 reviews and a 4.8 are not the same thing. Here is how we suggest reading reviews for any roofer, including us.
- Look at volume and recency. A steady flow of reviews over several years says more than a burst from one season. Check that the most recent reviews are from the last few months.
- Read the low ratings. Every roofer that has done enough work has a few. What matters is whether the complaint is about workmanship or about scheduling, and whether the owner replied in a way that shows they fixed it.
- Look for specifics. Reviews that name the crew lead, describe the cleanup or mention how a leak was handled are more trustworthy than a single line of praise.
- Check more than one source. Google is the biggest, but the BBB profile shows accreditation, complaints and how they were resolved.
- Verify the license. Any Pennsylvania home improvement contractor must be registered with the Attorney General. Ask for the PA number and look it up.
What Homeowners Should Look for in Pittsburgh Roofing Companies
Whether you are replacing an aging roof or repairing storm damage, your choice of contractor affects your home for decades. Here are the traits worth prioritizing.
1. Proven Local Experience
North Hills homes face specific weather risks: heavy wet snow, freeze and thaw cycles that stress flashing, and spring wind storms. Look for a contractor who can show recent work in your area and can explain how they build a roof system for ice and wind rather than just nailing on shingles.
2. Licenses and Insurance
Any reputable roofing company should be registered in Pennsylvania and carry liability and workers compensation insurance to protect your home and their crew. Ask for the certificate of insurance before the job starts.
3. Transparent Written Estimates
Avoid contractors who give vague or verbal quotes. A trustworthy company gives you a written estimate that spells out the shingle line, underlayment, ice and water shield, ventilation, flashing and disposal, then walks you through it and answers your questions.
4. Warranties on Labor and Materials
Roofing is a major investment. Choose a company that stands behind its work with a workmanship warranty, and that holds a manufacturer certification high enough to register an extended materials warranty. Ask who registers the warranty and get a copy.
5. Good Communication
From the first call to final cleanup you should feel informed and respected. The roofers Pittsburgh homeowners praise most often are the ones with clear timelines, regular updates during the job and a responsive office.
Why Pittsburgh Homeowners Choose Malick Brothers
Among the companies in this comparison, we believe we hold up well, and the reasons show up in the reviews themselves. We are not the biggest or the flashiest. We focus on quality work that lasts and on relationships that earn trust.
- We offer roof inspections, repairs, full replacements and post storm assessments across the North Hills and the city.
- Our repair division handles slate, tile, flat, shingle roofs and box gutters, not just full replacements.
- We install metal roofing, James Hardie and Mastic siding, and 5 inch and 6 inch seamless gutters, so one crew can handle the whole exterior.
- We work all winter, and we document the job with photos and video so you can see your roof as it goes on.
- Our team is approachable, transparent and professional, and the owner is reachable.
Want to understand what goes into a professional grade roof system? This article from IKO Roofing breaks down each component from underlayment to ventilation.
Frequently Asked Questions
How many reviews should a Pittsburgh roofer have?
There is no magic number, but a company that has been working for several years should have reviews spread across that whole period, not just the last few months. Consistency matters more than the total.
Are Google reviews or BBB ratings more reliable?
They answer different questions. Google reviews tell you what day to day customers experienced. The BBB profile tells you whether the company is accredited, how long it has been in business and whether formal complaints were resolved. Check both.
Should I get more than one estimate?
Yes. Two or three written estimates let you compare the materials and scope line by line, not just the bottom number. If one quote is far lower, ask what was left out.
What drives the cost of a roof in Pittsburgh?
Roof size and pitch, the number of layers to tear off, decking repairs, the shingle line and underlayment, ventilation and flashing details, and access for the crew. A free written estimate from a contractor who has walked the roof is the only real number.
Does Malick Brothers do roof repairs or only replacements?
Both. We have a dedicated repair division for leaks, flashing, storm damage, slate and flat roofs, and we do full replacements for shingle, metal and low slope roofs.
Making the Right Roofing Choice in Pittsburgh
Choosing a roofing contractor is not just about price. It is about partnership. You want a team that shows up when they say they will, does the job right the first time and stands behind the work. All of the companies in this comparison bring something to the table, so read the reviews with the questions above in mind and pick the one that fits your home and your budget.
If you would like a free written estimate on a roof repair or replacement anywhere in the North Hills or Pittsburgh, contact Malick Brothers Exteriors or call (412) 616-0191. We will walk the roof, show you what we find and give you a clear quote with no pressure.
